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How can I track my order?

Please click here to track your order.

Where do we ship?

We ship anywhere within Australia and the following international locations:

  • Asia
  • North America
  • Eastern Europe
  • The Pacific

How long does it take for orders to be dispatched?

Once your order is placed a standard processing time of up to 3 business days is required before the order is shipped out.

Orders placed after 11:00 AM (AEST) may be processed the next business day and orders placed over the weekend and on holidays will be processed the next business day starting at 9:00 AM (AEST.)

Please note that during peak holiday & sale periods processing times may vary. Every measure is taken to ensure your order is processed as soon as possible.

Out of stock, special order or pre-order items may take longer to dispatch. We will be in contact with you if a delay is expected.

How long does delivery take?

For orders within Australia, it may take 1-6 business days for your order to arrive.

For International orders it may take between 4-12 business days for your order to arrive, depending on where you live.

For urgent orders please contact customer care to enquire about express courier services (additional fees may apply).

What are Calia's delivery costs?

Delivery within Australia:

Free standard shipping for all orders over $100

For domestic orders $100 or less:

Standard Shipping (1- 6 business days) - $10 

Express Shipping (1-3 business days) - $16

International Delivery:

Free standard international shipping for all orders over $250

For international orders $250 and less:

Standard Shipping (4-12 business days) - $29 

The customer is responsible for any additional duties, taxes or surcharges that may be incurred upon delivery to your country.

I haven't received my order within the expected timeframe

If you have not received your order within the expected timeframe and are unable to track your order, please contact Calia customer care at